FAQ

Q: Can I bring my pet inside?

A: Pets are not allowed inside.
With the exception of assistance dogs (guide dogs, service dogs, and hearing dogs), no animals or plants are allowed.

Q: Is smoking allowed inside the building?

A: There is an ashtray located next to the lawn area. Smoking is prohibited in all other areas.

Q: Are there any days with free admission?

A: We offer free admission on Tokyo Citizens' Day (October 1st) and Greenery Day (May 4th).
Children's Day (May 5) is free for all junior high school students.
Senior citizens' week (September 15-21) is free for those aged 60 and over and one accompanying person.
In addition to the above, there may be days when admission is free due to events, etc.
Please contact us for details of the event as it varies from year to year.

Q: How long does the tour take?

A: Two 15-minute films are shown in the video hall at 5-minute intervals.
It is a retro and valuable analog film projection of more than 30 years ago. Please note that there may be days when you cannot see the movie due to the malfunction of the projector.
After watching the movie, you can go around the museum in about an hour.

Q: Can you give me a guide?

A: Volunteer guided tours are currently held irregularly only on weekends and public holidays. Guidance sessions are currently suspended. You can watch explanatory videos by volunteer guides by scanning the QR code on the tree nameplates.
For those who want to enjoy the guide at their own pace, we recommend the audio guide app that you can download to your smartphone and use. How to download the app, etc.Click here for detailsPlease refer to the.

Q: Are there diaper changing facilities or nursing rooms?

A: We have a baby care room called "mamaro" which includes a bed for changing diapers and a nursing room. Regarding the location of the facilities...Museum MaporBarrier-free mapPlease refer to the.

Q: Can I bring my own lunch? Also, is there a place to eat in case of rain?

A: You are welcome to use the cafe outside of its operating hours (open 11:00-15:00 on weekends and holidays) and on weekdays if there are seats available.
Additionally, you are free to use the benches and sofas in the building's corridors, event hall, and front yard.
Please refrain from eating or drinking in the large greenhouse, the video hall, and the special exhibition rooms.

Q: Are there any restaurants or anything like that?

A: Only on Saturdays, Sundays, and public holidaysCafeWe are open for business. (Opening hours: 11:00 AM - 3:00 PM) The cafe is closed on weekdays, but you can enjoy tropical ice cream sold at the shop and freshly brewed coffee from our coffee machine.